Questions | Answers |
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What's the most expensive car you've had on the lot / sold? | The most expensive car we have is a 2008 R8 that we just got in. It will be selling for $89,999. |
What's your cost on something like that? | I paid 80. Spent 3000$ of recondition already. |
But this is my daily driver so I didn't buy it to sell it...if that makes sense, I would love to drive it for a year and sell it for what I paid. Drive and R8 for free :) | |
If you had to buy parts for a car like that, what would you do? Do you have any advantage over a regular guy? I happen to know someone who is an Audi service advisor and he showed me in their pricing system that R8 floor mats are $750. | I do get dealer rate on parts (15% off retail) |
How did Cash-4-Clunkers effect your business? | Not that much, we don't sell many 2999 or less cars because they are too unpredictable and we don't want to sell anyone lemons. Not worth the headache and bad karma. |
I bought a used car from a scumbag salesman two years ago. It was useless a year later. What's something I should ALWAYS look for in used cars? - 19 years old and I'm going on my 4th car :\ | I'm not saying this is what you did...but generally a car thats 3gs or less is unpredictable. |
Maybe for your first car you get something that might not be the prettiest but maybe reliable. Like an older pontiac vibe, they are great cars and won't break the bank...not the prettiest but will get you from point a - b. | |
There is no one thing to look at. sorry nothing sexy about that answer. | |
the Pontiac Vibe is Toyota where it counts, basically the Matrix I understand. Same thing with the Chevy Prizm/Toyota Corolla. | Exactly...getting the Toyota without paying a premium for a badge. |
I love my Vibe; I just wish it was called something else. When I was still shopping for it, I was pretty amazed that a Matrix would go for $1000 - $2000 more than Vibes of similar age and condition. It's the same damn car. | EXACT same guts. You're just paying for the emblem. |
Wow, it'd never clicked with me, despite lots of searching in that category, that a Vibe gets around the Toyota Tax. Matrix's are overpriced because Toyota. Vibes are the same damned car (more or less) but fewer people buy it cause toyota reliability. | On the used market people know this and thats why they sell well. |
People pay a premium for a Toyota badge? | What I meant was even though matrix and vibe are basically the same car you can expect to pay 2gs more for the Toyota name. |
Did the vibe have an awd option like the matrix did ? | Yes it does. Both body styles do. |
Have you ever found anything odd or weird in a car or about a car after you bought it from someone? | Bought a cop car once and found a couple dime bags of week under the seat. I'm assuming the person who was arrested had some on them and hid it under their seat. |
We found this super old log book it was from world war 1 and had a soldier's name and all these amazing stories of people he met and people who had died etc. We gave it to the police hoping they would find out who this man was (had his name DOB etc)...couple weeks later this old man comes in all teary eyed and told us it was his dad's book and he was so grateful we gave it to the police. | |
You told us what you did with the log book. What did you do with the weed? | AHHAHAHAHAHAH. |
I'm pretty sure the clean up shop "threw it out". | |
In your opinion, is it smarter to buy new or used vehicles? Why? | Used, |
If I win the lottery one day and want to buy a car, I would buy a newer car with the least amount of mileage. Someone else takes the hit of the new car and you can save 15-20% if its 6 months old and has a couple thousand kms on it. | |
But if it's newish and someone is selling it, wouldn't that indicate something might be wrong? | No not at all, people change their minds or something comes up. I took a 2013 civic with 6000kms on trade for a minivan because the woman got pregnant unexpectedly with twins. |
What if it's a car that people are known to drive hard and abuse? | Unfortunately there is NO way of knowing, but sometimes you have to take a leap of faith. |
Only car I wouldn't buy would be a mustang rental, that's a car you know who ever rented probably drove it hard. | |
I worked for a used car lot similar to yours, with only flat pay and very very small commission. we had a regional thing going, with about 15 lots over 3 states. We didnt sell for cash but owned a finance company as well. My question is How often do people try old sales tactics on you, or think they can just act tough to get a deal? and what is the 'toughest' customer you have had dealings with? | But if we are selling a car for 5,999 you can't offer 3000 CASH out the door, there is no more margins like that, just doesn't exist! We explain why that's not possible and for the most part they get it...you still get the young kid with his grand-pa saying 3000 or we leave. To which we reply sorry we can't earn your business. Toughest customer was a 2006 Ram 2500 diesel we sold her. She drove it home, called us back saying she took it to her mechanic and it needs ball joints at a cost of 1200$ I asked her to bring the truck back so we can take a look at it and if it does need the work we will do it. She said she did not feel safe driving it back, and we offered to pick it up then she lost her mind and said we are crooks and assholes for selling a truck that would have never passed certification. I called her personally and told her if she felt she was taken advantage of I would come with a check in full and pay her back and take the truck home (she's had it for over a month now) Told me to F*ck off and she is going to sue us. |
Wow that's pretty ridiculous of her. I respect your efforts | I go to sleep at night knowing I've never screwed over a customer. |
Word :) Btw do you consider yourself a car enthusiast? I read you have an R8 to putt around in, I myself drive a 91 Toyota MR2. | I used to be a HUGE car enthusiast, then you realize that its a piece of metal with tires. That being said I do have some cars on my bucket list that I would love to own/drive...the usual lambo, ferrari etc. |
Consider signing up for an HPDE in your area. That experience will change your mind. ;) | What is that? |
Oh word, cool. Thought I would ask, well, because R8 lol. | R8 is one of my bucket list cars and It's been a dream to drive...only drove it 2 times...stupid snow. |
High performance driving event. Think of it like a driving school but on a race track. You'll learn a lot about yourself and about driving at high (race) speed. They aren't racing schools. Those are separate. | Ohhh yeah mosport has events like that. |
I'm not sure how well Canada's track market is but you guys used to have the F1 grand prix so you might check out if they offer schools. | I know Porsche and BMW race out of there. |
All wheel drive + snow tires should fix that. | I looked into it, just rather drive a car comfortably than be on pins and needles. |
Have you ever lost a substantial amount of money on a car ? | Of course! Its part of the game... worst one ever was a ford diesel. bought everything was normal, sold it, 2 weeks later customer complains about white smoke...long story short 6gs later. |
We offered to give customers money back, he wanted the truck. Total deal ended up losing 4500$ | |
But that customer has sent 3 customers into us, because the issue he had was not part of certification or anything, we could of said sorry not our problem it was ok when we sold. Rather we fixed it he was happy and in the grand scheme of things it was worth it. | |
The white smoke thing on a ford diesel happened to me too. It was basically part of the recirculation system (for emissions) melted and allowed water to enter the engine, hydrolocking the pistons. Had to have a ton of shit replaced. Ford Diesels after about 2003-4 have been garbage imo. | I hate to say it but you're right. I won't buy a 2003 -2010 Ford Diesel. Supposedly the newer ones are better but I'm not sure. |
7.3L powerstroke is bullet proof. The 6.0 is complete trash. | For the most part yes. |
I won't buy a 2003 -2010 Ford Diesel. | Crazy part is I've had 2 traded in and both have problems..I think if they are running properly people just drive them into the ground. |
How do you deal with those who try to trade one in? How do you explain it to them? I'd sure hate to disappoint them this way...\ | NOT ALL have issues, I just try to shy away from them. |
If you buy a 6.0, replace the head studs and gaskets, (honestly some people just replace the whole head), and delete the EGR. Those were the problems. | I'm no mechanic but thank you for the heads up. |
Would you ever or have you ever considered selling cars for bitcoins? I am dying to buy a car with bitcoin... | I'd be to scared lol I run a very honest business and would never want to be red flagged. |
Audi/BMW/Mercedes? | All have good models and problematic models. ...but my dad who is a mechanic would say LEXUS! |
I work for Lexus so obviously I like your dad. | He's had an older LS for a while, over 400,000kms loves that thing more than me. |
What's your view on a Lexus Isf 2011? Good all rounder? | Great cars, nice sedan with a cool look. |
How do you estimate the value of a car? and what if the car is a "classic? | My valuation is simple... look at autotrader and try to be the bottom 10 cheapest. I work on volume not trying to "hit a homerun" on every car. |
Classic cars are different complete different ball game, I will call some of the guys that deal with those types of cars and compare to autotrader. Overall I've only ever 3 classic cars traded in. 1973 Mustang, 1969 Mustang (they were pretty easy to get a valuation because a lot out there) and a 1952 MGB kit car. (much harder just took a gamble) | |
What is the average commission a salesman gets on a sale? Such as % | 1) Our dealership has no comission, all flat with bonuses monthly/yearly so that there is NO pressure from my staff. |
If something happens to someone's car past warranty (where it is not legally your problem), what do you do to help that person if anything? | Of course! Its part of the game... worst one ever was a ford diesel. bought everything was normal, sold it, 2 weeks later customer complains about white smoke...long story short 6gs later. We offered to give customers money back, he wanted the truck. Total deal ended up losing 4500$ But that customer has sent 3 customers into us, because the issue he had was not part of certification or anything, we could of said sorry not our problem it was ok when we sold. Rather we fixed it he was happy and in the grand scheme of things it was worth it. |
That sounds awesome. #2 is something so few dealerships understand (I used to work doing training for dealerships). They would much rather make $5000 off of one customer than make $1000 each off of 50 customers. So aggravating, everyone loses. | Exactly man... Its easier to make 1$ off of a million people than $1,000,000 of one person. |
I want to be here for the long haul. | |
All salespeople would say it's "no pressure". How are your online reviews? | This is based on Google reviews. |
Sam Besharati 4 months ago purchased a 2010 mazda 3 from tip top in april. I spent almost 4 months researching mazda 3's at different dealerships in the durham region and even a few in toronto. tip top was by far the easiest to deal with. they treated me like a friend and ...More Mark Morissette Mark Morissette 5 months ago My wife and I purchased a used Chrysler 300 from Tip Top auto several months back – the service we received was excellent, the sales people were very upfront and straightforward with the transaction from the moment we stepped on the property ...More Adam Hare Adam Hare 9 months ago Tip Top has the best prices by far! And even more importantly, the service is like no other. Zero pressure, no hassle, they truly give you first class care. My whole family have now bought vehicles from Tip Top and will continue to do so! A Google User A Google User 2 years ago Looked at over 30 cars of the same make and model elsewhere, and then decided to buy my car from here. Owned it for the better part of this year and couldn't be more satisfied with it. Will be looking here first when it's time to buy again. Would ...More. | |
Link to verify. OP probably didn't post it because it is their Google+ page and didn't want to self advertise. | Thank you, thats a lot better to read lol. |
Nice...you passed the test! There aren't many small dealers without bad reviews. | Everyone gets bad reviews, its part of the business, but we just try our best to fix any problems before that. |
Bought a 300 from a used car dealership, spent around 1500 in less than 6 months, suspension parts. Holy hell suspension parts, and we didn't put the car in a garage, did all the work ourselves. Except for a four way wheel alignment, that was done in the garage. | 300s are known for front end work, but they have good transmissions and engines. |
Your north carolina? | Bowmanville, Ontario, Canada. |
$50k from dad? It takes money to make money! I guess that doesn't make you exactly a rags-to-riches tale, does it? | My dad was retired at the time due to his cancer by trade he is a mechanic, thus I have been around cars alot. |
What does/did your dad do? | I am super lucky that my parents were supportive of me and wanted me to succeed. My father came to Canada with nothing and he has done well for himself. |
I've been raised by mechanics and estimators and car sales men all of my life. I have always wanted to know, what is the rate of used cars you've had on sale that have to be repaired before they are sellable? Is there a limit to the damage of a car (like minor dents and scratches in the paint) where you cannot buy it or sell it? | Totally, |
Some dealers will buy the car even if EVERY panel needs paint and can still make a profit, for me I look at the headache vs payoff. I have no shortage of cars so I don't need to go that far. Rule of thumb is if you buy it cheap enough it can be worth it...I just don't waste my time with it. | |
Any point in buying a "certified" pre owned vehicle as opposed to a normal used car? | Yes, We have to compete with the all the time. However for the most part it's not worth the added cost and they are not doing much more than a used car dealership will do...Only benefit is some manufactures will extend the factory warranty. BMW certified pre-owned will cost you 2-3gs more than buying from a used car lot, personally not worth it...However if you can get the price close to what a used car dealership is selling it for...go certified pre owned. |
Are you saying that you'd feel ok owning a BMW out of warranty? | Doesn't scare me! |
I am looking for a new midsize sedan (torn between altima, sonata, or camry at the moment) any suggestions on the three? I am thinking ill go new though since ill drive it at least the next 7ish years. | All three are great cars, I can't knock any of them. |
Your best bet is go and test drive all three... you might hate the way one drives or be bothered by blind spots. | |
My CPO cost me 16 total, (granted, 2012 focus SEL hatch), but I have a 125k mile warranty w/ 100 dollar deductible, loaner cars, roadside, etc. Do i truly need it? Who knows, but it's my 6th car because I've never spent more than 1200 on a car before. Why not? | If you paid close to what the car is worth in the retail market then you didn't go wrong. Remember cars are not investments and you want to be able to enjoy your car and if you have any issues you're covered so there is NO harm in getting a warranty. |
Is there a strategy one can use to help them get a better deal on a vehicle without being a jerk? I'm not really all that great at negotiating prices in this regard. | Some used car dealers had NO haggle pricing, we are pretty close to that too. We put our best price forward and go with volume. |
If you come in and offer us 1000 below asking we just say we can't do that and explain why. If the total after taxes is like $10142.23 and you say I had a budget of 10gs all in. We will most probably do it. | |
The most important thing is treat your salesperson nicely and don't think they are out to get you. It will help you in the long run. | |
I heard a This American Life about a used car dealership. Is the reason you'd most likely do it because you are aiming for a quarterly/yearly/etc. volume target? So you eat the cost, effectively paying to sell the car, to get closer to that goal? | We don't have any goals that MUST be reached. We have targets and expectations, but nothing set in stone. |
What do you drive? | Just picked up an Audi r8 for the spring but this is my first time buying a car for my self as a daily driver...right now I drove home a 2009 Civic. |
I'll drive anything off the lot. | |
Talk about an upgrade! | The 2009 Civic was just something I took off the lot, today I drove home a 2006 Golf Diesel. |
What are the tell-tale signs that negotiations have reached their end, and that it's time for me to make a decision either way? | Are we talking new or used vehicle? |
What would the differences be? | Used cars have less room to play, if the salesmen is letting you walk then you have truly reach the end point. |
New cars are different, end of the month is the best time if they need to hit their quota (not the salesmen but dealership) they will sell it below cost in order to hit their goals (some manufactures will give the dealership a kickback based on number sold. So if X company reaches their goal of 50, the manufacture will kickback $1500 per unit (x50) so if you happen to buy the 50th car on the last day of their accounting month they will lose 3gs on that car in order to hit the big target of 50x1500= 75gs. | |
This American Life did a recent episode on car dealerships and went over this point. However, I would assume this strategy only works if they're below their goals. | Thats the BEST way to get a great deal..but not all manufacturers do that and I personally think it lowers your brand value, because all you care about is putting cars over the curb. |
What could i get from your shop for $ 3000? | I probably would tell you nicely that I don't want to sell you car for $3000. |
I'm worried about the long term reliability and don't want you to hate me if something happens. | |
Why would a business refuse cash? I've paid cash for my university tuition around 15K usd but I'm not in the states. | I get charged to deposit cash...sounds crazy eh? With my bank plan I can deposit up to 20gs a month no charge after that it's something like 1.30$ /1000$ cash deposited. |
Get a different account? A credit union, maybe? That's a ridiculously low amount... | We don't do much cash, so not an issue yet. |
What's the best make and model as far as used cars go? I currently have a 97 Nissan Altima that has treated me well. What other cars can last almost 20 years? | Most cars will last that long if you do regular maintenance on them. |
I've seen cobalts with 500,000Kms NO joke and civics with 200,000kms that have blown engines due to improper maintenance. | |
I'd recommend getting a car YOU like not what someone else thinks is best for you. | |
How does one acquire so many used cars? | I'm lucky that I've made lots of connections with new car dealerships, so I get to buy off makes (i.e Gm will wholesale me a Ford on their lot). Local Auctions too (about 5000 cars for sale a week), but I don't frequent them as much any more. |
Is this to suggest that if I were to look for a new car, I should sell my old one to a user car dealership instead of trading it in? | In Ontario you get the tax savings. So if you trade in a car for 10,000 plus 13% tax you net 11,300. So basically you can to look at the market and see can you get more than 11,300 for your car to make it worth it. |
Vice-versa, what are your thoughts on buying a used car from a used car dealership versus pre-owned certified at a (new car) dealership? | Certified pre-owned (CPO) is 30% legit 70% rubbish. Before all the new car guys get mad at me, let me explain. |
If it matters, and since you mentioned the R8, I have a 2007 A3 and I am eye-ing a pre-owned / used newer model Q5. So I'm looking at entry-level luxury cars (assuming that's not an oxymoron). | When I bought my R8 I took it to the audi dealer paid 295$ and got a certified pre owned check list done, the car needed a couple things that they fixed. Therefore now I have a r8 that is CPO, now when I sell that car I can try and say its CPO but customers will tell me ONLY Audi can sell it as CPO and they will for a premium at that. Where the CPO does help some manufactures offer an extended warranty (2 years) for their CPO...basically compare the price of a regular certified one with extended warranty vs a CPO...if the prices are the same then go CPO if you can save a couple thousand then don't pay for CPO. |
Does your dealership service the vehicles it sells? If not, where do you get it done prior to sale? | We do not, that is something we are looking to add when the right opportunity comes up. because we are steady we work with 3 mechanics in our area and who ever can fit us in on that particular day gets the business. |
Does a car dealership have any operating expenses outside of the norm that other business wouldn't have? ("normal" overhead I can think of include wages, rent, insurance, utilities) | Advertising is my biggest expense. We sponsor local soccer and hockey teams. We have a pool for issues that arise after sale out of our control |
I'm starting to personally buy and sell cars. Can you give me any advice in what to look for in a potential car to sell? | I don't know where you're from, but if you are in Ontario you would be considered a Curbsider that could result in jail time and becareful for tax reasons. |
Lastly I will buy ANY car on the money which means if you can buy it right, you can sell it. | |
But the generic answer would be honda/toyota. | |
How much capital was the initial investment for the dealership? Could you elaborate on its beginnings? Interested about entrepreneurship. | 50gs Got a loan from my dad. |
I used to work as a car salesman, learned the GOOD and BAD and decided I would use that to build my own company. Also used school smart and street smarts (selling in the past) to grow the business. | |
Wow, that's actually not a lot of capital! I thought starting a used car dealership would be at least a quarter mill. | It was a very small operation, and it grew. Currently we have 600k in inventory |
Convince me...what's the benefit of buying from a dealer vs. private party? Private party can tell you a history of the vehicle and at a cheaper price. What makes dealers so special? | Dealer: (In Ontario) Has strict laws on what has to be disclosed, any accidents over 3gs, any 2 body panels replaced or repainted, any rental history, and frame damage etc... where private doesn't have to say anything! Private party can tell you anything unless they have receipts for any work done you'll never know. FOR the most part no different...let the best price win and in our area dealers generally have better price |
Do you ever consider investing in some wacky inflatable flailing arm tube man to promote business? | All my friends want me to, but I will stick to inflatable gorillas for now :) Kidding I don't have either. |
But for a Promotion we did crush a couple cars with a hummer. Link to www.youtube.com | |
Haha, awesome. But now you have to crush the hummer with a bigger car... Might I suggest one of these: Link to youtu.be. | I saw that video couple months ago. |
I would love to drive The Marauder for a day, anything more than that would probably get annoying fast. | |
What's your best "used car salesman" joke? | |
Wait I just thought one Only person that call sell Snow to an Eskimo is a used car salesman. | |
How many prior owners did the dealership have before you bought it? Was it in good condition? | I started it from scratch. |
What's your best selling car? how are gas prices in Ontario? | Because I am in GM town, we sell a lot of GM trucks and cobalts I can never keep enough Pontiac Vibes on the lot. |
Gas is $1.20/liter. | |
Thanks for the input. Any reason why some dealers might prefer cash? My dad used to be one, but I can't remember his explanation. | Before when there was a lot more margins you would take some cash to keep it off the books and not pay taxes. |
Now the gov't can see I bought the car for 10, sold it for 12 If I took 3gs cash and sold it for 9 on paper. When/if I get audited how can I explain to the gov't that I'm in the business of selling cars cheaper than I buy them. | |
I see. His tactic was to offer full cash though. I guess if a dealer wants to risk getting audited it isn't really the buyers problem if the dealer avoids tax if they were just offering cash. | Yeah I guess not... and bank financing has really been into play on the past 5 years with kick backs etc. |
Do you have a 1990 honda crx? Its my favorite car and I cant find it under 3k. | We don't but check Kijiji and craigslist. |
What makes hold their value the best in the used markets? | Honda/Toyota always seem to hold the best value. |
I think wranglers also hold their values well. I bought my Unlimited in '06 for $28g. Unfortunately, it was totaled last month. It was valued at just shy of $19g. Edit: of course, their gas mileage is for shit. Lol. | You are right Jeep wranglers hold their value pretty well and are in demand in the used market too. |
My boyfriend also sells cars...mostly new cars but used ones too. December and so far January have been ridiculously slow not only for him but everyone at the dealership he works for - only one car out this month when he was averaging ten per month prior to this. I'm pretty worried about him. Is it normal to have such dry spells? And if so, how do you handle them? | Very normal, Dec/Jan are typically the slowest months. |
Where does he sell cars? | |
At Ford, in Montana. I would blame the weather but we're having an unusually warm month. | Yeah, |
Also all incentive programs start in Feb which gives a kick start to car sales. | |
How many cars do you sell a month? is your inventory financed or owned outright? how many cars on your lot? why tie up so much money in the R8? | We do about 40~45 a month. Owned outright. We have about 60 retail pieces. Cause I've always wanted to own an R8. Lifes not all about money gotta enjoy some of your hard earned money sometimes. |
Do you sell cars that have been in accidents? If so, how much can it affect the value of the car even though it's been completely repaired? Are there cartain cars or certain type of accidents making you decide to not touch a car under any circumstance? | By law we have to disclose any damage over 3000$, however we disclose even a 1000$ accident customers are pretty understanding. |
We don't buy and sell wrecked cars but we sold a lotus else with a 10g accident and repair at the time market price for the lotus was 50, and he bought it for 44...so he saved a little bit of money. On the flip side if it was a sunfire with a 10g carproof you can assume the car was pretty close to a write off. | |
I look at each car differently where on the vehicle was the accident was (a rear hit scares me less than a front hit)? When the accident was, if the car was 6 months old when the accident happened the insurance companies have to put new parts on it and if the car is now 5 years old, I would be content with that. | |
Overall we don't deal with alot of that market, but if a customer has a trade we will have to take it in. | |
How much concern do you have with Tesla trying to sell cars directly to the consumer? | Doesn't bother me at all, I'm happy they are doing well and turning a profit. |
But you sell used cars. Why would we believe anything you say? | I'm trying to break the mould...but do your own research :) |
How did watching Snake Plissken's "Used Cars" 1980 film make you feel? | 1) Haven't seen it, will add to my list. |
Questions | Answers |
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What would you say are your top 3 tips for buying a used car? | Always, ALWAYS get a used car thoroughly inspected by an independent mechanic as a final step before purchasing. The mobile inspections are generally not good enough, you want to take it to a mechanic that can put the vehicle on a lift. |
To maximize savings, look at buying a 3 to 5 year old used vehicle. Much of the depreciation will have already taken place, but it's still new enough to be reliable for many more years. | |
Best time to buy a used car is usually around January or February. Worst time is usually around the summer months, particularly August. | |
Don't rely on pricing guides to determine used car values. They should only be used as ball-park figures. | |
Use CarGurus.com to browse used car listings from dealers. They aggregate car listings and show you the average listing prices for the car you're looking at, and show you how much below or above it's listed compared to the average. | |
Don't forget about Link to www.Craigslist.org Yes, they have a terrible interface, but it is the largest private party listing of used vehicles in the country. If you don't use craigslist, you're missing out on nearly half of the used car listings. | |
Am I just wasting my time if I only have 5k and want to buy a car without financing? | No, not at all. Edmunds actually had a great series where they documented their process of buying and maintaining a car for under $3,500. |
Here's the article: Debt free car project | |
They ended up buying a 1996 Lexus ES and for the most part, they've been able to drive it without too many problems. The only thing is, when you're buying a car at this price, you have to set aside some money for maintenance and unforeseen repairs. Make sure to get it checked out by an independent mechanic before buying - that's the most important tip I can give you, and it will be the best $100-$150 you will spend. | |
Let's say, hypothetically of course, that a person died in the car that I'm trying to sell. Legally, must I disclose this information to a potential buyer (the car is in great shape BTW)? | Sorry, that's getting into legal matters which I can't really comment on. I do know that each State handles things differently, so unfortunately, all I can tell you is to contact a lawyer about that. You may want to ask this question on LawPivot.com |
I want to buy a Scion frs, they say they don't budge on price for a Scion...any tips? If they won't budge I probably can't afford a $25,000 car so any tips on getting another car down...like which comes down the most in your opinion? Thanks! | Yeah, I like the Scion FR-S. The Subaru BRZ is basically the same car. And you're mostly right, Scion dealers don't budge on price much, although there are always exceptions. Your best bet is to try to buy near the end of the month, when dealers are trying to meet their monthly sales goals. Sometimes they will drop the price by $500 or even $1,000. |
What are a few things a novice should look foat when buying a used car? | This question is too vague. What is your major concern when it comes to buying a used car? |
What should I look for that might tip me off whether the car is a lemon, or if it will be dependable. | After you figure out which car you're interested in, you want to first find out if that particular model has a history of problems. |
Visit a discussion forum (there are lots of car discussion forums, it's easy to find them using Google - for example search for: Honda Accord forum). Search through the forum to find recurring problems regarding that vehicle, or ask the forum members what problems they've experienced. You can also check out CarComplaints.com to see what problems you're likely to encounter. | |
Next, call up a mechanic that specializes in that model. Ask them what problems they see often in that vehicle, ask them if they would recommend you buying that vehicle. This is a great tip, and something most used car buyers never do. | |
After all that, if you feel good about the reliability of that model, you will need to get the individual vehicle you're looking to purchase inspected by an independent mechanic. That is the best way to protect yourself against a lemon, but it's not completely fool-proof. Expect to pay between $100 and $150 for a thorough inspection. | |
Why should I trust you? | You shouldn't really trust ANYONE or ANY SOURCE when purchasing such a big ticket item. This not only includes dealers, but also advice-givers (like me), car reviewers, magazines, etc. Even Consumer Reports has been caught up in scandals. |
See this: Taking Readers for a Ride | |
That being said, you need to do your own research instead of trusting someone blindly. I have over 1,000 articles and tips on the site, it's all free advice, go through the guide and the step-by-step templates and see for yourself. | |
I know that my advice is good, but there's no way for you to really know that unless you actually test it out yourself. So I urge you to do that, the results will speak for themselves. | |
Why are you so flipping angry? | Most likely he's a dealer or car salesman. |
How many cars have you actually bought(personally)? | Ive negotiated a few dozen new car purchases and leases on behalf of others. Personally, I've purchased 5 vehicles. |
When buying a new car whats the most you can expect to negotiate down? | It really depends on the vehicle, and the supply/demand dynamics for that specific model. Many car shoppers don't realize how much this affects the price. |
Generally speaking, you can expect to negotiate between 6% and 15% off a new vehicle, but I've seen some cars that sell at or above MSRP, and some that sell at 30% discounts. | |
TrueCar.com is a good place to see what the average car buyer is paying for just about any new vehicle. | |
I am a student so i would probably get a co-signor(my father) to finance my car . Would the APR be higher because i really dont have that much of credit history ? But my father has a 740+ score ? | Getting a co-signer is a great option for a first time car buyer such as yourself. You will get the rate that your father qualifies for, but he will be on the hook for your loan if you can't pay it. |
Be sure to arrange a car loan BEFORE going to the dealer. Shop around at credit unions and banks. Then, after you settle with the best rate, that's when you want to get the dealer involved. See if they can beat your best rate (dealers have access to indirect lenders and can sometimes beat your best rates). It's as simple as that. | |
Here's are a couple of articles you may find useful: Best Type of Loan for First Time Car Buyer | |
And. | |
Step by Step Car Financing Guide | |
You mentioned that you lease a Nissan. Why lease versus purchase? Which would you say is generally better for a daily commute vehicle with a 30min commute one way to work? | You should only consider leasing if you know for sure that you'll be wanting to replace it in 3 years or less. That's the primary factor, but you should also have excellent credit and drive less than 15k miles per year. |
I leased because I want to personally go through the car buying process frequently. | |
Where is the best place to buy a classic car? For example let's say i want to buy a 1968 Mustang. | EBay motors is a good source for classic cars. Also try autotrader.com and cars.com. |
Are CPO (certified pre-owned) cars from a new car dealership better than a used car from a regular used car dealer down the block or private party? | It's true that a lot of CPOs are lease-returns, but the warranty is provided by the manufacturer, not the dealer. I wouldn't necessarily say that CPOs are better than used cars from private parties or even independent dealers. It really depends on the individual vehicle. |
Am i correct? | Here's an article I wrote on this subject: Are Certified Used Cars Worth the Extra Cost? |
Is there really any truth when a dealer tells you that the advertised price is a "low, no haggle price"? They claim that all of their prices are the best price they can do on their cars. Are they just trying to avoid haggling all together? | You have to keep in mind that car dealers are not all the same. Most are independently owned, and their business models vary greatly. Some have a high volume, low margin model, some do the opposite, and some really do have a no-haggle model (although they're in the small minority). Some claim to have a no-haggle policy, but they will cave in and negotiate under certain circumstances. |
Really, it doesn't matter what the dealer tells you. All that matters is whether they can beat the best offer you got from other dealers. | |
Can I get Honda dealerships to compete with each other to 'bid' on my purchase? I've heard that from another salesman, just email local dealerships to see what they can quote me, and take the best offer. Or is there a limit to what they can quote over the phone/email? | Yes, this is basically the best way to negotiate the purchase of a commodity, which is what a new car is. I provide phone and email templates you can use here |
HI ! I am in market for used 2012 c300 4matic benz. possibly CPO. What do you think i should pay for it ? and can i offer the dealer a lower price for what he advertised the car for ? for instance its advertised for $ 31991, how low can i go ? Thanks ! | To get an idea of what others are paying for the same vehicle in your area, I suggest you use TrueCar.com. They actually show you real data - but keep in mind that the "average" price is not a good deal. The average car buyer is a terrible negotiator, so you want to do better than average. If you click through to see the prices being offered by local dealers, those are generally pretty decent prices, and those are the prices you should comparison shop to. |
And yes, of course you can ask for a lower price than what's advertised. Follow my step by step negotiation guide and you'll do great. | |
I just moved to Colorado from anchorage and am making like half of what I made there. I am behind on my truck payments and can't really afford to pay them here on my new salary. I owe a lot on it and know I got really ripped off. I want to get rid of the damn thing but I owe more than its worth. I need a good vehicle to get to work and back. How can I get rid of it and finance a cheaper car? Is that possible? | Unfortunately, there's no way to magically get rid of negative equity. You're going to have to pay that off one way or another. You're especially vulnerable to shady dealers who will promise to pay off your trade-in, "no matter how much you owe", so don't be fooled by that. All they will be doing is rolling that negative equity into a new loan while putting you into a junker car that they've had trouble getting rid of. You'll just be digging yourself into a deeper hole. |
Your best bet is to try to continue making payments on truck or try to sell it to a private party as close to loan value as possible, then pay off the rest of the loan. | |
If you had $12,500 to spend on a used car, which 3 cars would be at the top of your list? (make/model/year) | I try to stay away from recommending specific vehicles. That's not my area of expertise. However, Consumer Reports released a list of the best used cars to buy for under $20,000 - many of them are under $12,500. You can start with this list, then I would suggest you test-drive some of these vehicles to see which ones you personally like best. If there's a CarMax near you, that's a good place to test drive multiple used vehicles in one day. |
Link to www.realcartips.com | |
Do modifications really detract from a car's value? If so, could an argument be made based on specific modifications and which car they are done to? | Yes, most modifications tend to have a negative effect on the value of a vehicle, or they depreciate at a faster rate. |
What car do you have? | Most recently, I leased a 2012 Nissan Altima. |
There are no two used cars the same, unlike a brand new car from the dealership. | I've written extensively about this here: Negotiating Used Cars |
How do I get the best used car I can possibly get? | Basically, it's a matter of contacting several dealers and private party sellers and getting a feel for your local market. |
I just bought a 2002 STI for $5700 knowing that I had to get the timing belt replaced pretty much immediately. Having done that, in total I have this car for about $6800. Using what you know, was this a good deal? Interior is immaculate. Car has about 180k on it. | There's really too many factors involved for me to give you a fair judgement. I would need to look into your local market and get a sense of what the prices are - and actually call around to different dealers and private party sellers. Then there are other factors, such as the financing or trade-in. Perhaps you got a great price on the vehicle, but got ripped off on the financing or trade-in. Dealers play shell-games like this all the time. So unfortunately, I can't provide a simple yes or no on this question. |
Wat are your thoughts on carmax? | I think it's a great place to test-drive used vehicles to see which ones suit you best. As far as price, from what I've personally seen, they tend to be pricey, but there are always exceptions so I wouldn't count them out. You should always cast your net far and wide when shopping for a vehicle. You never know who's going to offer you the best price. |
I want to buy a new Honda Fit Sport. The MSRP is $18,700. How much negotiating room is there for Hondas and small economy cars? | Generally, these less expensive vehicles have much less profit margin and thus less negotiating room. Most buyers average about $500 off MSRP. (but keep in mind, average buyers are not very good negotiators) Use TrueCar.com to see what prices local dealers are offering (and what the average transaction price is) |
Hey thanks for doing this AMA! Any advice for a 16 year old looking for a cheap, reliable, first car? Thanks! | Best Used Cars Under $20,000 |
Best Used Cars Under $10,000 | |
Best Used Cars You Should Buy | |
Best Used Car Bargains | |
My car currently has a Kelly Blue Book value of about $3,500 less than the loan I have remaining on it. Any advice? | Your best bet is to keep making payments until it's paid off. Read this article for more info. |
Any tips for finding out when a new model year is likely to hit the dealership? I'm going to buy a new Nissan 370Z early next year and I actually want the present year model, but I'd love to hit the dealership right when next year's model gets announced to save some bucks. | Manufacturers tend to keep the release dates confidential. That being said, Edmunds.com provides estimated release dates |
How do you feel about Kelley Blue Book? | It's a good source for ballpark values, but dealers rely on BlackBook more |
Are you shitting me? You are an "expert" using blackbook? Tell me one bank who uses blackbook values and I'll buy you REDDIT GOLD! One just one... | Where did I say that banks use black book? |
You said dealers rely on it. Why would a dealer rely on "values" that they couldn't possibly get a bank to lend on? Makes no sense. | I said dealers rely on bb more than kbb. You're grasping at straws. |
I have ordered a new car. It is not in yet. Would my pricing now be set in stone? | Everything is generally negotiable, but the rebates/incentives are applied when the vehicle is delivered, so that could change. |
If I was to layout the car, trim, options, and down payment amount, would you be willing to give me your opinion on what you believe would be a reasonable price/monthly payment? | You also need to include your location and credit rating. |
Now my question - are the finance guys really the ones to look out and prepare for? Especially if your leasing? | Let me just say that all finance guys are not bad - I've dealt with some very nice and honest ones, but the bad ones are pure evil. |
I am a University student who is on a tight budget and doesn't have much cash on hand. A few years ago I bought a car for 1800USD it got me where I needed to go (barely). and now it falling apart. My parents suggest I buy another cheap car with cash, so I am not more in debt. However I feel like a slightly nicer car with a payments would be better. I really don't want another lemon, but don't want to break myself financially. Do you have any advice for someone in my situation? Where to look for reliable/cheap cars, or things to watch out for? | Monthly payment should be no more than 15% of your take home pay (after taxes) |
Car loan should be a maximum of 48 months. | |
Down payment should be at least 20% of the purchase price. | |
You should have enough money left over for 2 months of living expenses. | |
Given these stats, what kind of monthly payment can you currently afford, if any? | |
How do you feel about using autotrader.com for used cars? That's been my primary source in looking for a replacement for my old car. | That, cars.com and craigslist.org are the 3 biggest sources. I also like Cargurus.com, which aggregates most of the dealer listings. |
Any tips on wording a classified ad to sell a car? I tend to personalize my ads by starting with a line about the model's history, a bit about the provenance of the particular car I'm selling and then on to the maintenance history, upgrades and current condition. Does writing an ad that contains more than "just the facts, ma'am" turn people off or get them interested? | How to Place an Effective Classified Ad |
The costco auto program, are their prices lower than what's displayed on truecar and other similar sites? | Back when I tested the Costco program which was a couple of years ago, most of the deals I saw were set around $500 above invoice. I wouldn't say the deals were great, but they were a little better than what the average person might negotiate. You can certainly do better negotiating yourself. |
As for TrueCar, I feel like the deals are usually better. But my recommendation is to try them both out, you never know where the best deal will come from. | |
The reputation for reliability of some types of Japanese cars seems to boost the prices of even older models quite a bit. If one wants to save money in buying a used car by not following the crowd, do you have any suggestions of where else to look and still make a wise choice? | Good question. Autosavant.com has a list of the best price/value ratio used vehicles. the last update was May 2012 and includes a lot of discontinued brands that most people overlook. |
I need a 500$ car to race during the "24 hours of lemons." where would you suggest to look. | Craigslist is the obvious choice. |
Not sure if this will work, but Ridesafely.com allows you to bid on salvage cars. | |
And lastly, post a message on Facebook asking your friends and family if they know anyone with a beater car they need to get rid of. sometimes good ole word of mouth works best. | |
Spot deals. Don't know if many people know about them, but they can be a hassle. | Yes, one of the worst car buying scams. Spot Delivery Scam |
I have read before that in certain states you must disclose if a person died in a house before selling it, or if it is said to be "haunted." | Yeah, that's true with houses, but I'm just not sure about vehicles. |
This AMA and its included links are awesome. | Thanks! Glad you find it useful - I love talking about this stuff. |
Never buy a car on its first model release year. Also, the demand for that car, at least as of a few months ago, was extraordinarily high, if you can take waiting it would be very much worth it. | I agree. |
What is your opinion about Korean cars. | Hyundai is basically the new Honda. As Peter De Lorenzo from AutoExtremist.com puts it: "Honda has lost their mojo". |
Hyundai and Kia generally have cars that come with more standard equipment at a lower price than the competition. However, due to their popularity and limited supplies, it's hard to negotiate the price lower. So for their more popular models, you end up paying about the same price as the competition when it's all said and done. | |
Hyundai had a serious setback recently when they admitted their 40 mpg claims were not accurate. Seems like they'll recover from that and keep growing. But in conclusion, I think they make great cars and would certainly consider buying one. |
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